At Kidscan Limited (Kidscan Children’s Cancer Research), we ensure that we take every reasonable action, to keep any personal information you share with us secure, to the best of our abilities. In line with our ethical conduct as a charity, we are also committed to ensuring we are transparent about how we collect, store and process your data.
• Where we collect information about you
• What kind of information we collect
• How we use this information
• How we store your data
• How you can access and update your personal information
• Changes to this policy
We collect information about you depending on how you interact with Kidscan Limited. We can collect information about you in the following ways:
When you give it to us directly
You may give us your information directly in order to:
When you give it to us indirectly
When you give other organisations permission to share your data or your data is available publicly
You may give permission to a third party to share your data with us
Third Party Organisations
You may have provided information and given consent to an organisation to share your data with third parties, including charities. This could be when you enter an online competition, request a service or purchase a product.
Depending on your settings or the privacy policies on social media sites such as Facebook, Twitter and LinkedIn, you may give us permission to access your information from those services.
Information available publicly
This may include information that can be found publicly for example the Land Registry website and information published in articles and newspapers.
When we collect your data as you use our website
Links to other websites
We may provide links to websites outside of www.kidscan.org.uk that we do not control. We therefore cannot be responsible for the privacy policies of these websites and recommend you read their privacy policies to further understand how they process your data.
The purpose for which you are providing information to us, will define the amount and type of information we collect from you. This will also define how we use and store information about you.
We collect two types of information personal information (information that allows you to be identified) and anonymised user information (information about your actions that cannot be used to identify you).
The personal information we collect includes:
If you chose to support us by volunteering, donating, signing up to a sponsored event or fundraising on our behalf, we will normally collect:
Where appropriate we will also collect the below personal information, this is in instances where this information is a necessity, for example you are taking part in a challenge event or are volunteering.
In addition to the above, if you are making a donation to Kidscan limited through our website we will ask for your bank details in order to process your payment. We do not store or process your bank details ourselves, our website uses a secure connection to ensure your data is secure, whilst being processed by our third party supplier.
If you chose to support us through corporate fundraising or by hosting a collection tin we will collect information about the business and the person enquiring including:
In some circumstances we collect information from children. This may occur if they are fundraising for us, sign up to or attend an event, or become an ambassador for us. Where possible we will always seek permission from a parent or guardian before collecting the information, otherwise we will do so before processing the information.
We will use your data mainly to:
In order to provide you with the services, products or information you request we may contact you directly regarding your request. This will be for administration purposes only.
With your consent we will contact you to keep in touch with our latest news, campaigns and ways you can support our vital work. We will only do this if you have opted-in to receive these communications, and will only do so through the channels you have chosen (Email, SMS, Post or Phone). All our forms have clear marketing opt-in questions allowing you to choose how we communicate with you.
Targeting Communications and building profiles of our supporters
We may use profiling and screening techniques to better target our communications and resources. In order to build a profile of you we may combine information given directly to us with information that is publicly available such as geographical and demographical data.
Sharing your story
Some of our supporters chose to share their story with us to help us increase awareness of our cause. This may be as an ambassador or a supporter. These stories may include personal information and if we have the explicit consent from the individual (or parent/guardian if the individual is under 18) we may share these stories on our website, at events and in promotional materials.
In all other cases, personal information you provide is stored in our cloud-based CRM system. We undertake regular reviews of who has access to the information we hold about you and we ensure that those who do have access are appropriately trained staff or volunteers, instructed through an appropriate contract of services.
In some instances, we use a third party to process data, we do comprehensive checks on these companies before and whilst we work with them, and put appropriate contracts in place that sets out our expectations and requirements, especially regarding how they manage the personal data they collect or have access to and we regularly monitor their activities for us to ensure their compliance.
We will never sell your details to third parties but may share your details if we are working with a third party to deliver a service, if for example you are taking part in a challenge event. In these circumstances we will make it absolutely clear how your information will be used and will only share your details if we have your explicit and informed consent.
We may also need to disclose your details if required by the police, regulatory bodies or legal advisors.
If you have made a donation to Kidscan directly or through a third party, we must keep a record of your donation for at least seven years for audit purposes.
You can request access to any information we hold about you by emailing email@example.com, calling 0161 295 3864 or contacting us at Kidscan Limited, Alumni House, Acton Square, Salford, M5 4NY.
Please let us know of any changes to your personal information by using the above methods.
If you wish to no longer receive marketing communications from us, or would prefer us not to profile you for the purposes of targeting and tailoring our communications. You can unsubscribe at any point.
If you have donated to Kidscan directly or through a third party, we must keep a record of your donation for at least seven years for audit purposes, if you have given gift-aid consent we will also need to keep a record of your address.
If you have any questions, comments or suggestions you can contact us by emailing firstname.lastname@example.org, calling 0161 295 3864 or by post at Kidscan Children’s Cancer Research, Alumni House, Acton Square, Salford, M5 4NY.